Check-In: The rooms/suites will be ready, starting from 3 p.m.
Check-Out: To get the rooms/suites ready and properly cleaned up for the following guests, same as when checked-in, we kindly ask to leave them within 10 a.m.
The plans illustrated are only an indication and are not binding. Within the same category, variations are possible in layout, size, divisione of space and furniture.
Spring, Summer, Autumn 2013: The "Cavallino-Bianco All-Inclusive" prices are in Euro per person and day, value added tax is included.
In the period from 23rd June 2013 up to and including 31st August 2013 there are room prices per day only for the suites (not for Classic, Family and Family Royal) up to maximal 4 persons. The prices are valid: see Legend
"Cavallino-Bianco All-Inclusive" prices in Euro per person and day, value added tax is included.
In certain periods for some room categories, the rates are not per person but per suite and are valid up to maximal 4 persons. The prices are valid: see Legend
We've to inform, that in the hotel are allowed only bookings for families with babys or kids.
Reservation: Reservations are guaranteed only by payment of a deposit of 30% of the above indicated total stay-cost with at least Euro 200.-.
Terms of cancellation: To cancel a reservation, arrive with delay or anticipate the departure, is always unpleased for both parts. In such circumstances we are sorry to have to withhold the paid deposit in case of cancellation until 14 days prior to arrival and the whole stay in case of closer cancellation and for delayed arrival or/and anticipated departure. Non used services, especially meals, are not refundable.
With the payment of the deposit, the general booking conditions especially the terms of cancellation are considered as understood and legally accepted.
Cancellation-insurance: To avoid losing the deposit in case of cancellation more than 14 days prior to arrival or to be charged for the whole stay in case of closer cancellation and delayed arrival or/and anticipated departure, we offer the possibility to draw up a special insurance. More information.
Deposit: postal order, bank transfer or online by credit card on
Balance (before departure): cash (max. 999,99 €), personal bank-cheque, Visa, Mastercard, Amex, Diners.
Bank account: Cassa di Risparmio di Bolzano SpA – office of Ortisei
ABI 06045 - CAB 58680 – C/C 28800
IBAN IT21 E060 4558 6800 0000 0028 800
CIN: CRBZ IT2B060
Cassa Rurale Selva Gardena
IBAN: IT 16 K 08238 58680 000302003309
Swift-Code (BIC) RZSBIT21255
Banca Raiffeisen Engiadina Val Müstair
Plazza da Posta
IBAN: CH14 8114 4000 0308 7357 5
Dogs and cats:
Animals are not permitted in the hotel.
Theresia's Beauty & Wellness: Cancellations of beauty treatments have to be cancelled at least 24 hours before treatment - otherwise we have to count 50% of the rate.