Information and general terms and conditions
Check-In: The rooms are available from 3.00 pm.
Check-Out: We kindly ask you to vacate your rooms by 10am, thus allowing us to make the rooms clean and welcoming, ready for incoming guests.
The room plans provided act solely as illustration and are not binding. Within the same room category there exists various solutions depending on position, size, subdivision and furnishings.
We would like to remind you that our hotel accommodates exclusively families with children and/or infants.
Bookings: We consider valid only bookings followed by payment of a holding deposit, equal to 30% of the total cost of the stay, with a minimum value of Euro 200,-.
Cancellation terms: Cancellation of bookings, late arrivals and early departures are never gladly welcomed, by either party. In such circumstances, we have no choice but to retain the holding deposit paid in case of cancellation up to 14 days prior to the date of arrival. For cancellations within 14 days and in the case of delayed arrival or early departure, the cost of the entire stay booked will be debited. Services not used, in particular meals not taken, are not reimbursable.
With the payment of the holding deposit, the general terms and conditions, and in particular, the terms of cancellation are considered to be understood and legally wholly accepted.
Insurance: In order to avoid the loss of the holding deposit in case of cancellation well in advance ( more than 14 days prior to arrival ) or the debit of the entire stay booked, in case of cancellation within the 14 days prior to arrival or delayed arrival or early departure, we offer the possibility of undertaking a specific insurance policy.
We therefore consider:
Holding deposit: post office transfer, bank transfer or online with credit card at www.cavallino-bianco.com/pay
If you are an American Express customer please click here to pay
You can pay via Paypal
Balance (on departure): cash (max € 2.999, 99), personal bank cheque, Visa, MasterCard, Amex, Diners, Debit card.
Bank details: Cassa di Risparmio di Bolzano SpA – ag. Ortisei
ABI 06045 - CAB 58680 – C/C 28800
IBAN IT21 E060 4558 6800 0000 0028 800
CIN: CRBZ IT2B060
Cassa Rurale Val Gardena
IBAN: IT 16 K 08238 58680 000302003309
Swift code (BIC) RZSBIT21255
Banca Raiffeisen Engiadina Val Müstair
Plazza da Posta
IBAN: CH14 8114 4000 0308 7357 5
Animals are not accepted in the hotel.
As from 1st January 2018 an accommodation tax will come into force in South Tyrol.
The income generated from the accommodation tax will be used for the construction and maintenance of the structure and services, as well as the organisation of sporting and cultural events.
It has been agreed that such tax, determined as per person per night, is to be paid directly to the hotel, to the value of Euro 2,50.
Children under the age of 14 are exempt.
The accommodation tax should be paid at the moment of departure and will be shown on the invoice from the holiday structure, listed under its own name.
Transport for baggage
For our esteemed clients arriving by air, bus or train, or simply for those wishing to travel light, we offer the possibility of sending your baggage in advance.
At Lino Land you can find everything you need for a perfect holiday - travelling light! Please note that luggages cannot be taken on saturdazs, sundazs and festive days