The art of serving your every desire
The booking includes a carefully prepared and diverse range of services, designed to anticipate your every need. From the collaborator dedicated to the insertion of the youngest children to the heated locker for sports equipment, nothing is left to chance. Everything is organised to offer you an intimate and carefree experience together with the people you love the most.
YOUNG AND TEENAGE CHILDREN
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Baby Department 0-3.5
Staff dedicated to the daily care of babies from 1 to 42 months.
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Junior Playroom 3.5-10
Open spaces equipped for individual and group recreational activities.
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Teen spaces over 11
Daily programmes and reserved environments to encourage socialising.
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Baby food
Weaning products, powdered and follow-on milk.
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Assisted meals
Dinner is always included. Lunch only with the all-in stay formula.
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Baby products
Diapers and specific products for the care and hygiene of children and infants.
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Strollers and accessories
Assorted strollers, baby carrier backpacks and various accessories.
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Show theatre
Continuously varying entertainment and shows to involve the entire family.
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Outdoor areas
Areas equipped for fun and relaxation in the open air.
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Outdoor activities
Sandbox, farm visit, adventure park, riding, zipline, bike tour...
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Paediatrician
Assistance at the hotel, from the pediatrician of Ortisei, 24/7 on call.
RESTAURANT AND POSTA'S BAR
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Children's menu
Tasty and genuine dishes for a diet with the right balance between flavour and nutrition.
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Buffet breakfast
Sweet, savoury, protein or vitamin-packed, to start the day with more taste and energy.
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Gourmet dinner
Three different daily à-la-carte menus, accompanied by a buffet of local vegetables.
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Themed aperitifs
A cocktail party with a dress code, music and entertainment, in the lobby or garden.
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Piano Bar
Every evening, live music in the Posta's Bar to charm your evening as a couple or in company.
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Allergies and intolerances
Alternative dishes for those with allergies, intolerances and food restrictions.
WELLNESS AND FITNESS AREA
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Pools
Heated and equipped water worlds inside and outside our family hotel.
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Family sauna
The benefits of controlled heat below 42°, even for the delicate skin of the little ones.
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Saunas for adults
Paths of heat, steam and natural aromas to dissolve stress and tension.
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Relaxation oasis
Water mattresses and cradles to indulge in the body's sensations.
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Training
Individual activities, personalised and group programmes in the Fitness Club or pool.
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Local guides
Every day: guided hikes, walking, skis, snowshoes, e-bikes and much more.
ZONES AND FACILITIES
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Guest kitchens
An equipped kitchenette is always available to guests.
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Ski storage
A heated private locker for sports equipment.
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Car park
Indoor parking spaces with direct access to the various hotel floors.
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Wi-fi
Wi-Fi throughout the hotel.
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Smart corner
A quiet and functional space where you can connect to devote yourself to your activities.
All-In is the perfect proposal for those who prefer not to preclude any possibility and dream of a complete family holiday based on pampering and relaxation. Light is the ideal formula for those who want a dynamic stay with more flexible schedules and independent lunches and snacks.
All-In Formula
FULL BOARD
Light Formula
HALF BOARD
Enrich your stay with services designed to further personalise your experience and ignite your family's happiness.
Massages
Rely on the expert hands of our operators and discover the contact style closest to your well-being.
Family massage
Relax together with a special massage or take care of each other among the bubbles of the family bathtub.
Aesthetic treatments
From products of plant origin to the most recent findings of bioscience and cosmetology: a special treatment for every beauty.
Babies, Kids and Teens
Specific treatments for children and teenagers with natural products are suitable for all skin types.
Hair stylist
The expert touch of our hair stylists, for the health, shape and shine of your hair.
Luggage shipping
Travel light and ship your luggage in advance. We will be happy to let you find it in your room when you arrive.
Posta's Bar service
From the selection of fine wines to personalised cocktails, from spicy herbal teas to hot chocolate. Let yourself be pampered.
Breakfast served in your room
For those who prefer to eat the most important meal of the day in the comfort of their suite.
Laundry room
A self-service laundry with a washing machine, dryer and detergents, always at your disposal.
Skiing and MTB lessons
Book skiing or MTB lessons in advance, for tailor-made training experiences with highly qualified instructors.
Equipment rental
Enjoy only the best of sport with the equipment from the best brands, available for rental on the dedicated floor.
E-bike and MTB rental
Choose your e-bike and MTB model from the School of MTB in Ortisei, directly at the hotel.
Assisted Lunch
Included in the All-in formula, you can also take advantage of the service for the Light formula, paying a surcharge.
Pushchair rental
Mountain and Stokke stroller models, specific for trekking, are available for rent.
Kid's laundry
Request the laundry and ironing service for your child's clothing and accessories at any time.
Rooms are guaranteed from 3.00 pm. If you arrive before this time, while waiting, you can enjoy both Lino Land andAqva Sana and leave your car in our garage.
CHECK-OUT TIME
We kindly ask our guests to vacate the rooms by 10.00 am.
LATE CHECK-OUT
By paying an extra 30% of the last night you can keep your room and take advantage of the spa, swimming pools and Lino Land until 8.00 pm on the day of check-out. After checking availability the night before at reception.
Breakfast 7.30 am – 10.00 am
Late Breakfast 10.00 am – 11.00 am at the Bar
Lunch 12.00 pm – 1.45 pm
Snack 3.30 pm – 4.45 pm
Dinner 7.00 pm – 8.45 pm
BAR OPENING HOURS
Posta's Bar 10.00 am – 11.00 am
LUNCH MANAGEMENT ON ARRIVAL AND DEPARTURE DAYS
The lunch buffet is served from 12.00 pm to 1.45 pm. Lunch is included on either the day of arrival or the day of departure.
Dress code: for the restaurant area we ask to access clothes and, for dinner, men with long trousers.
ALLERGIES, INTOLERANCES AND SPECIAL DIETARY NEEDS
Our kitchen is fully equipped to offer you a cooking area that meets all your needs. For organisational reasons, we only ask you to let us know when booking.
Non-guests are not allowed in the spa, swimming pools and saunas. The entire hotel is reserved for the exclusive use of our guests.
SPA DAY USE
By paying an extra € 30.00 for each member of the family, it is possible to stay in the hotel (leaving the room) and take advantage of the Spa, the swimming pools and the Lino Land after 12.00 noon and until 8.00 pm on the day of check-out.
DRESS CODE
Swimming pools and saunas are directly accessible with bathrobes, towels and waterproof slippers, which you will find in your room upon arrival.
"The ski lifts for the Seiser Alm are located at the end of the pedestrian bridge, in front of the hotel. From the pedestrian area, just 200 metres from the Cavallino Bianco, there are escalators for the Seceda ski lifts."
SKIPASS
Ski passes can be purchased online at dolomitisuperski.com and collected at the totem pole at the ski school, on the hotel's -1 floor.
TREAT YOURSELF TO A STAY AT THE CAVALLINO BIANCO AMONG THE PINK PEAKS OF THE DOLOMITES
Booking and Cancellation
Cavallino Bianco is not present on any online booking platform.
Only by knowing your needs, we can guarantee you a truly tailor-made holiday. That's why we ask you to get in touch with us and book through our website.
*TICKET FLEX & FREE
The Flex & Free ticket, with an additional non-refundable cost, equal to 12% of the total stay, allows you to cancel and/or modify the reservation at any time and unconditionally.
BOOKING CONDITIONS
To confirm your booking and make it binding, you must purchase the Flex & Free ticket or pay a 30% deposit on the total booking.
CANCELLATION POLICY
Cancellation involves the payment of a penalty calculated in proportion to the time remaining at the beginning of the stay. No penalty is due in case of purchase of Flex & Free ticket.
For further details read the GENERAL TERMS & CONDITIONS